2024 Christmas & New Year Operating Hours

Image of a man with a christmas tree and the copy Christmas & New Year 2024
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As the festive season approaches, please take note of our operating hours and rental procedures for Christmas and New Year. We aim to ensure you have a seamless service for any vehicle rentals you have over the festive period.

Operating Hours

⁍ Monday 23rd December 2024: 8.00am– 6.00pm

⁍ Tuesday 24th December 2024: 8.00am – 4.00pm

⁍ 25th – 26th December 2024: Office Closed

⁍ Friday 27th December 2024: 8.00am – 4.00pm

⁍ 28th – 29th December 2024: Office Closed

⁍ Monday 30th December 2024: 8.00am – 4.00pm

⁍ Tuesday 31st December 2024: 8.00am – 4.00pm

⁍ Wednesday 1st January 2025: Office Closed

⁍ Thursday 2nd January 2025: 8.00am – 6.00pm

⁍ Friday 3rd January 2025: 8.00am – 6.00pm

 
You can contact the Daily Rental Team by telephone or email:

 
⁍ Telephone: 0330 123 1089

⁍ Email: res@fleetondemand.com                              

Daily Rental Vehicles

Christmas Terminations, Off-Hire Times and New Reservations

Any termination requests for vehicles requiring collection must be submitted by 10.00am on Friday 20th December 2024. We will only accept off hire requests for vehicles requiring collection up to 10:00am on Monday 23rd December 2024.

For any collection requests received after these dates and times, the vehicle may not be collected and will remain on rent and charged until 12.00pm noon on Friday 27th December 2024.

Deliveries to start after Christmas must not start before 12.00pm noon on Friday 27th of December 2024.

New Year Terminations, Off-Hire Times and New Reservations

Any termination requests for vehicles requiring collection must be submitted by 10:00am on Monday 30th December 2024. We will only accept off hire requests for vehicles requiring collection up to 10:00am on Monday 30th December 2024.

For any collection requests received after these dates and times, the vehicle may not be collected and will remain on rent and charged until 12:00pm noon on Thursday 2nd January 2025 (Wednesday 3rd January 2025 for Scotland).

Deliveries to start after New Year’s Day must not start before 12:00pm noon on Thursday 2nd January 2025. Hires required to start earlier than this will be charged from Monday 30th December 2024.

Please note that terminations, off hire times and reservations over the Christmas period for daily rental vehicles are different from Select Plus vehicles, as outlined below.

Select Plus Vehicles

Christmas and New Year Off-Hire Procedures  

Collection requests need to be received by 3.00pm on Monday 23rd December and vehicles must be ready for collection no later than 12.00pm noon on Tuesday 24th December. If any off hires are received after 3.00pm on Monday 23rd December, the vehicle will remain on hire until 8.30am on Thursday 2nd January 2025.

Hire Extensions

Any hires with a TBA end date of Wednesday 25th December 2024 to Wednesday 1st January 2025 will remain on hire and be extended for 28 days.

New Hires After the Christmas Period

The earliest time we can guarantee delivery of new hires during or after the Christmas Holiday is on Friday 3rd January 2025.

Important Notice: These terms and schedules apply to all bookings and amendments made online or over the phone. Fleetondemand may be able to accommodate manual collections and returns to a branch, but this is subject to the opening hours of our partner suppliers. Fleetondemand can only advise on manual collections/returns within Fleetondemand office hours.

Any questions?

Need to discuss specific business requirements? Contact us to ensure your fleet mobility needs are met throughout the holiday period.